Henkyu Town Newsletter (hereinafter referred to as "we") recognizes the importance of personal information obtained from our stakeholders and considers its protection to be fundamental to our business activities and one of our most important management priorities.

In order to provide you with safe, secure, and reliable services, we have established the following basic principles, which are communicated to and strictly followed by all members of our management team.

1. Basic Policy

1. We comply with the Personal Information Protection Act and other related laws and regulations. We also have established regulations regarding the protection of personal information (hereinafter referred to as "our regulations"), which we implement, maintain, and continuously improve.
2. We will establish a management system for protecting personal information, and we will make sure that our regulations are communicated to our officers and management members and that they are strictly adhered to.
3. We will handle personal information only within the scope of the purposes of use that we have clearly stated to our customers. Furthermore, we will not disclose or provide personal information provided by our customers to third parties except with the customer's consent or when there is a legitimate reason to do so.
4. We strive to keep personal information accurate and up-to-date, and to prevent unauthorized access to personal information, leakage, loss, or damage to personal information. We continuously implement improvements and corrections to information security.
5. We will respond sincerely and promptly to customer inquiries and requests for disclosure regarding personal information.

Established on October 30, 2024
Henkyu Town Newsletter
Representative: Jingoro Hattori

2. Purpose of Use of Personal Information

When we receive personal information from our customers, we will clearly state the purpose of use in advance and use it only within the scope of that purpose. If it becomes necessary to use a customer's personal information beyond the scope of the purpose stated in advance, we will contact the customer and obtain their consent before using it. The purposes for which we use the personal information we hold are as follows:

1. Personal information about customers
   • Business negotiations and meetings with customers, etc.
   • Sending out information about services, events, etc.
   • Responding to inquiries and consultations
   • Service development, conducting surveys, implementing monitoring programs, etc.

3. Proper acquisition of personal information

We acquire personal information through lawful and fair means.

4. Provision of personal information

1. We will not disclose or provide your personal information to third parties except in the following cases:
   1. If the customer consents
   2. In cases based on laws and regulations
   3. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the customer's consent.
   4. When entrusting the handling of personal information to a third party to the extent necessary to achieve the purpose of use.
   5. When a business is succeeded through merger, company split, business transfer, or other reasons.
2. Notwithstanding (1) above, we may provide your address, name, telephone number, etc., to our affiliated companies or agents if we deem it appropriate for them to handle your service or inquiries. In this case, you can request that we stop providing your personal information to such affiliated companies.

5. Inquiries regarding personal information

For inquiries regarding the disclosure, correction, or deletion of your personal information, please contact us via the inquiry form.

6. Other matters

Access information

This website may collect access log information in order to provide you with better service. Please be aware of this in advance. The purpose of collecting access logs is not to identify your personal information.

About cookies

This website uses cookies in some areas to provide a more comfortable user experience. Cookies and IP address information are not considered personal information, as they cannot identify a specific individual on their own. You can refuse cookies through your browser settings.